Get2gether Support
How can we help?
We are a small team and we read every message. The quickest way to reach us is the support chat in the app.
Chat with us
Open the app, tap Messages, then Get2gether Support at the top.
Email us
Email info@get2gethernow.com. This is the best way to send screenshots, or to reach us if you can't sign in.
Report a problem with the app
Go to Profile, tap the settings icon, then Report an issue. Tell us what happened and we will email you if we need more details.
Report or block someone
Your safety matters to us.
- On a profile: tap the menu, then Report User or Block.
- In a chat: tap their photo, then Report or Block.
- On an event or activity: use the menu at the top of the page.
Our team reviews every report and can suspend an account. To unblock someone, go to settings, then Blocked Users.
We can only act on what happens on Get2gether. For anything else, email screenshots to info@get2gethernow.com.
Cancel your membership
You can cancel anytime. There is no contract.
- iPhone: Settings, tap your name, Subscriptions, Get2gether, Cancel Subscription.
- Android: Play Store, tap your profile picture, Payments and subscriptions, Subscriptions, Get2gether, Cancel subscription.
Or in the app: Profile, settings, then Manage Subscription. You keep your membership until the end of the time you paid for.
Delete your account
In the app: go to Profile, settings, then Delete Account. This is permanent and removes your profile, photos, events and chats.
On the website: go to get2gethernow.com/deleteaccount and confirm with the code we email you. Our team then deletes your account.
Important: deleting your account does not cancel your membership. Cancel it first so you are not charged again.
More answers
Questions about joining, membership, events or hosting? Read our FAQ (get2gethernow.com/faq).